Unified communications

This evolution has resulted in more complex working environments with the need to continuously communicate with employees, customers and businesses alike. Unified Communications enables organisations to effectively communicate, collaborate and connect with the right people at the right time. Moreover, it facilitates the access and sharing of video on-demand resulting in more effective interactions, enhanced productivity, improved innovation and extended corporate networks.

Cloud Deployment

Whether you require a cloud deployment with phones connecting directly through an internet connection to an online service provider, a traditional on premise telephone system, or a hybrid of both, Unitec can provide you with a managed telecoms solution that will meet the specific needs of your business. With more than ten years’ experience, our team provides expert advice on the telecoms solution most appropriate for the goals of each individual business, with particular focus on quality and reliability.

Leading industry vendors

Our flexibility along with the expertise, intelligence and strong relationships with industry leading venders such as LG Ericsson, Cisco, Microsoft and Panasonic ensures that partnering with Unitec will result in the successful management of all your telecom requirements.

A Cloud-based Telecoms solution means all of the maintenance and upgrades are done automatically for you, with over the phone technical support available.

Choosing the Right VoIP & Cloud Communications Solution

Selecting the right VoIP or cloud communications system is essential for reliable, cost‑effective business communications. Choosing between a cloud‑based VoIP solution and an on‑premises phone system depends on your organisation’s size, growth plans, and level of IT management required.

Cloud VoIP vs On‑Premises Phone Systems

Cost & Deployment

Cloud VoIP offers low upfront costs with predictable monthly pricing per user
On‑premises systems require higher initial investment with minimal recurring fees

Scalability & Flexibility

Cloud communications allow you to add or remove users instantly
On‑premises systems may require additional hardware to support growth

Connectivity & Mobility

Cloud VoIP supports remote and hybrid working
Users can make and receive calls from any location or device with internet access

Management & Control

On‑premises systems provide full control over configuration and operation
Cloud communications reduce IT workload with automatic updates, maintenance, and support

Expert VoIP Guidance for Your Business

Regardless of complexity, Unitec’s VoIP and cloud communications experts help businesses choose the right phone system based on performance, scalability, security, and long‑term value—ensuring a future‑proof communications solution aligned with your business goals.